The Electronic Data Discovery solution of choice for litigation support professionals
HardCopy Pro Plus™ is the most complete and robust professional-grade EDD solution, allowing litigation support vendors, law firms, corporate legal departments, and government agencies to provide rapid, enterprise-level electronic data discovery services. Easily make large collections of electronic documents and e-mails accessible to for searching and review. Create images, capture document-specific metadata and text, identify duplicates, endorse images, perform quality control tasks, and export to virtually any retrieval and indexing system, including Concordance, Summation, Ringtail and many others.
HardCopy Pro Plus™ easily installs on your own hardware, and can run standalone or in a networked environment. Distributed processing technology allows you to scale your operations to handle larger workloads and tight deadlines. Unrivalled in flexibility and features, our unique workspace environment allows you to tailor your production to the specific attributes of the job, unlike the linear process found in most other e-discovery tools.
Discover the best-kept secret of large e-discovery vendors. Rock-Solid Performance and Feature Set.
HardCopy Pro Plus™ was the first e-discovery production tool on the market, and the product has grown to be incredibly feature-rich. For over a decade, Extractiva has developed new features based on client suggestions and feedback. Litigation support professionals throughout the world have based their electronic data discovery services on our integrated solution.
Executive Summary
A brief overview of the e-discovery process using HardCopy Pro Plus:
Once e-discovery data has been collected from the source (and any relevent forensic recovery or analysis has been completed), HardCopy Pro Plus allows the user the import the data and generate reports that are helpful for analyzing the contents of the dataset. The user can then filter the data based on important criteria such as timeframes, keywords, or filetypes. The next step is to process the data. HardCopy Pro Plus extracts containerized files (such as e-mail archives), indexes relevent text and metadata fields, creates images of the data, identifies duplicates, and builds an export load file. The user can run a quality control process, which involves both automated and manual safeguards. The data is then delivered to the client, who generally reviews it using a third-party document review system.
HardCopy Pro Plus is used primarily by large litigation support vendors, however many large law firms, FORTUNE 500 corporations, and government agencies use it for in-house productions. HardCopy Pro Plus has also been used by forensic and data recovery specialists who wish to offer e-discovery services to their clients. The product is bundled with training and technical support and has been in continual development for over ten years. Key goals include a high level of optimization, and an emphasis on flexibility and extensibility. Extractiva offers a high level of responsiveness to custom feature requests and customized solutions.
Installations of HardCopy Pro Plus range from clients with a single workstation to a datacenter with over 250 nodes that can handle multiple terabyte productions with a 24-hour turnaround.
Brief summary of features:
*Please see the Features page for a comprehensive listing.
• Project Management & Reporting Features
• Extensive File format support
• E-mail support (PST, NSF, Unix, and more)
• De-duplication
• Metadata and Text Extraction
• Imaging
• Bates Stamping/Image Endorsements
• Exporting and Importing
• Quality Control
• Printing/Blowback
• Distributed Processing
• Unicode Support
• Open Architecture
• Helpful, knowledgeable support team
• Free web-based training and access to Extractiva Gold Support
• On-site training available.
The Experience of the Most Mature EDD Production Platform
Avoid the pitfalls that we have identified and avoided through years of experience
New requested features delivered quickly; typically one to two minor releases per month with new features.
Based on industry observations, new features and capabilities appear in HardCopy Pro Plus 6 to 18 months before appearing in other products.
Flexible Workflow
Explore your data before processing it. For example, process only the file-types you need. Or only process files older or newer than a certain date. Or save a list of the documents that are responsive.
Flexible and customizable workflow – not a linear workflow that dictates the order/method of processing
Save settings per-project, per-case, per project type, and import settings to new projects
Workflow wizard to automate project tasks
Easy re-work of problematic documents
Project Management
Years of project management experience built into workflow and control documents
Job Checklist/Project Control Documents
Print reports detailing the data you’re working with.
Error reporting and logging at each stage of processing
File format support
Supports hundreds of file formats
True-to-the-original output using native applications (for example, use Microsoft Word to process .doc files) or use built-in viewers for hundreds of file types
Configure additional native applications and viewers for rare file types that no one else can process
File-Type Detection – detect files with renamed, incorrect, or missing extensions, so if someone renames a .doc file to .mp3 in an attempt to hide its contents, you’ll know.
Embedded files extraction
Archive extraction – ZIP, RAR, CAB, etc.
E-mail support
Analyze and filter e-mail archives before extracting
Supports Outlook (PST), Lotus Notes (NSF), Unix (mbox), Mozilla Thunderbird, and other e-mail formats
Supports mail, journals, contacts, tasks, appointments, notes, meeting items, and customized Outlook/Lotus Notes databases
Maintains relationships between e-mails and attachments
De-duplication
Customizable de-duplication criteria
De-duplicate across multiple projects
Keep document families together
Re-duplicate (re-populate collection with duplicates)
Metadata and Text Extraction Engines
Extract full text and metadata from e-mails and from most electronic files
OCR files without text
Import previously scanned documents and use the OCR engine
Imaging
Proprietary imaging driver with faster speed and more options than other imaging products
TIFF Creation (single-page and multi-page)
PDF Creation (fully searchable native PDF or TIFF-based PDF)
Manual imaging option for non-standard, complex, or large documents that would benefit from user intervention
Bates Stamping/Image Endorsements
Customizable bates stamping and endorsements on TIFFs and PDFs
Stamp bates numbers, privilege status, and other important information anywhere on the page, in any font/size
Smart Formatters for handling problematic file types
The industry’s most powerful Excel formatting options – process hidden data, resize and fit rows and columns, and over 35 additional options.
PowerPoint formatter
Word formatter
Access MDB formatter
Lotus Notes native formatting
Optional manual formatting
Exporting and Importing
Export to industry-standard retrieval systems such as Concordance, Summation, iCONECT, Ringtail, Introspect, FYI, Attenex, and more
Export to proprietary ASP systems such as KPMG’s Discovery Radar, Bowne’s JFS Litigator’s Notebook, Stratify, and more
Review and Production Cycle: Pre-process with HCPP, export to review system to review and flag responsive documents, then import the “hit list” back for further processing with HCPP.
Quality Control
Double-check images and exported data
Manually correct issues on the fly, or flag for later processing
Quality control on separate workstation(s) while the project is still being processed
Distributed real-time quality control
Printing/Blowback
Print (blowback) from TIFFs or from the original document
Slip sheets with optional different color pages from different paper trays
Distributed Processing
Allocate multiple workstations to a single project for faster turnaround
Re-allocate workstations from project to project as needed
Fault-tolerant redundancy – is one workstation goes offline, others pick up what was left off
Unicode Support
Process data from hundreds of languages
Open Architecture
Choose SQL Server or MS Access backend
Complex SQL Filtering
Easy control over back-end data and processing steps so you can build customized processes
System Requirements
File Server and SQL Server machines are highly recommended for large installations
Each HCPP Workstation:
| Processor |
2.0 GHz or better, dual-processor/dual-core or quad-core recommended
|
Memory |
512 MB minimum (2 GB+ recommended) |
Operating System |
Windows XP Professional or Windows Server 2003 |
Hard Disk |
160 GB or more, high capacity S-ATA, 10,000 RPM drives, or RAID array recommended |
Network |
Gigabit Ethernet recommended for distributed processing |
A Typical Workstation Configuration:
Dual Core Xeon Proc 5130, 2.00GHz, 4GB RAM
L2 Cache 1333MHW
2nd Processor Dual core Xeon, 5130 2GHZ 4MB L2 Cache 1333,
4GB DDR2 ECC SDRAM Memory 533 MHZ 4sx1GB
HD: 300GB serial ATA 10K RPM 16MB databust cache; extra 300GB SATA drive
All SATA HD RAID 0 for 2 Hard Drives
View Sample Network Diagrams
Frequently Asked Questions
Q: Can HCPP distribute the e-mail extraction process?
A: Yes, e-mail extractions, adding files, and extracting archives are fully distributable.
Q: Does HardCopy Pro Plus support Unicode?
A: Yes, the software support Unicode data and can support text/metadata extraction and imaging in foreign language character sets.
Q: Does HCPP detect filetypes?
A: Yes, there is built in filetype detection. By default, filetype detection is automatically run when you add files to the workspace.
Q: In what manner does HCPP de-duplicate files and e-mails?
A: HCPP computes a hash based on the fields that you choose. You can also de-duplicate across multiple custodians.
Q: If I have removed files from the collection after de-duplication, can I bring them back (“Re-duplicate”)?
A: Yes, you can re-duplicate files. You can also flag duplicates and keep them in the collection.
Q: How many workstations should I start with?
A: This depends on the volume of data and the timeframes involved. Please contact us and we can help you determine.
Q: Can HCPP handle Groupwise e-mails?
A: A convertor must be used to convert Groupwise e-mails into PST format before importing into HCPP.
Q: I received a strange (proprietary or old) file type
A: As long as you can locate a viewer for the filetype, HCPP can easily add support for the viewer. If you have difficulty, contact us directly.
Q: Does Extractiva make custom changes or allow access to the backend/API for us to build custom tools?
A: Yes, we are very responsive to your specific requests and our support team can assist you with tying in to the backend.
Q: Do you create fully searchable PDFs?
A: Yes, we create fully searchable native PDF files without the need for an intermediary TIFF creation process or time-consuming OCR.
Q: We use a native review platform, can Extractiva produce documents for native review?
A: Yes, HCPP will export to native review tools.
Q: Does HCPP have its own built in review tool?
A: HCPP has a quality control module and a built in document information and image review screen intended for the production staff to review data during and after processing. End-user review of produced data should be done with a third-party product.
Q: How extensive is HCPP’s bates stamping/endorsement?
A: Very flexible – any field from the database (such as filename, bates number, etc.) can be endorsed onto the images, along with custom messages, anywhere on the page and in any typeface.
Q: We are a large vendor looking to switch from our current e-discovery processing tool. Do you offer a site license?
A: Yes, we offer an unlimited enterprise site license which allows you to run as many workstations and distributed processing nodes as necessary, and includes unlimited support.
Q: Who can run HCPP?
A: Our training staff has worked with users of all skill levels, from former scan operators to seasoned developers. It is recommended that any large e-discovery operation should retain at least one senior-level litigation support professional who is experienced in e-discovery production and can oversee the production staff. Extractiva understands that many smaller users cannot retain that level of expertise, therefore we offer excellent technical support.
Q: What kind of training is needed for an HCPP operator?
A: Simple e-discovery jobs can be done by the casual user, however the exceptional cases require the assistance of a litigation support professional with experience and dedication. E-discovery will always be potentially messy, because it involves widely disparate enterprise data and very specific processing requirements. Our support team has dealt with problematic productions of all types and is ready to assist you with smooth solutions to these issues.
Contact us today for more information or to request a demonstration
The best way to learn about the HardCopy Pro Plus™ E-Discovery solution is to view a live web-based demo. Demos are typically thirty minutes to an hour in length. A knowledgeable support representative will show you how easy the process is and will answer your questions about implementation, practical aspects of processing EDD in-house, and technical features of the software.
We also offer a free 30-day in-house evaluation of the software, to qualified potential clients.
Please contact us for any additional information, including pricing.
E-mail: Contact our general sales mailbox at sales@extractiva.com
Phone: Reach Matthew Borowski at (703)880-6727.
